You know what I hate about working in the service industry; the old industry standard that the customer is always right.  When that customer is abusing the structure of a position they first need to remember that the person standing in front of them is human.  They are not some object.  They have been instructed to follow a set of guidelines; it is their job duty to do so.  They are not trying to shaft you or give you an unfair deal.  Again they are following the guidelines that have been set forth for them.

I will stand up for my human rights ahead of my employment rights every time.  I refuse to cower in fear that I will lose my job for standing up for myself.  I will not be told how to do my job because a ‘sister’ property does not follow the same procedure.  I do not work there and do not have the same manager.  I am following the rules that my manager has asked of me.  I will not be told how to do my job when you do not have a decade or more experience behind this desk.  I do not come to your job and question the policies and procedures your boss has laid out for you.  Stay on down the road in the roach infested place where bums fear to tread.  Stay on down the road in the shiny brand new location where the robotic staff and plastered smiles greet you to stay.  Please do.  Either of those places will be worth your stay. 

Now… if you can grant me the decency to treat me as a human being I will be more than happy in assisting you into a room.  Otherwise climb the fuck OFF!  You will not abuse the economic en-slavery we are ALL subject to in this building.  The customer is not always right.   

*Disclaimer: I’ll concede their righteousness 80% of the time.  Yet, this is not one of those times.